Service Health
Incident affecting Cloud Security Command Center
Customers are experiencing an increased latencies on SCC APIs, for notifications up to 4 hours.
Incident began at 2024-01-31 06:17 and ended at 2024-01-31 06:55 (all times are US/Pacific).
Previously affected location(s)
Global
Date | Time | Description | |
---|---|---|---|
| 31 Jan 2024 | 06:55 PST | The issue with Cloud Security Command Center is believed to be affecting a very small number of customers and our Engineering Team is working on it. If you have questions or are impacted, please open a case with the Support Team and we will work with you until this issue is resolved. We thank you for your patience while we're working on resolving the issue. |
| 31 Jan 2024 | 06:39 PST | Summary: Customers are experiencing an increased latencies on SCC APIs, for notifications up to 4 hours. Description: Mitigation work is currently underway by our engineering team. We do not have an ETA for mitigation at this point. We will provide more information by Wednesday, 2024-01-31 08:00 US/Pacific. Diagnosis: Customes may experience an:
Workaround: None at this time. |
| 31 Jan 2024 | 06:37 PST | Summary: Customers are experiencing an increased latencies on SCC APIs, for notifications up to 4 hours. Description: We are experiencing an issue with Cloud Security Command Center. Our engineering team continues to investigate the issue. We will provide an update by Wednesday, 2024-01-31 08:00 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Customes may experience an:
Workaround: None at this time. |
- All times are US/Pacific