Incident affecting Google Compute Engine, Google Cloud Storage, Google Cloud Networking, Cloud Load Balancing
Google Cloud Networking is experiencing issues in South America
Incident began at 2022-10-06 07:55 and ended at 2022-10-06 09:51 (all times are US/Pacific).
| ||6 Oct 2022||13:32 PDT|| |
We apologize for the inconvenience this service disruption/outage may have caused. We would like to provide some information about this incident below. Please note, this information is based on our best knowledge at the time of posting and is subject to change as our investigation continues. If you have experienced impact outside of what is listed below, please reach out to Google Cloud Support using https://cloud.google.com/support or to Google Workspace Support using help article https://support.google.com/a/answer/1047213.
(All Times US/Pacific)
Incident Start: 6 October 2022 07:55 US/Pacific
Incident End: 6 October 2022 09:51 US/Pacific
Duration: 1 hour, 56 minutes
Affected Services and Features:
Cloud Load Balancing, Google Cloud Networking, Google Cloud Storage, Google Compute Engine
Regions/Zones: southamerica-east1a, australia-southeast2b, southamerica-east1c, southamerica-west1a
On 6 October 2022, 07:55 US/Pacific, Google Cloud Networking experienced an instantaneous spike in traffic for a period of 1 hour and 56 minutes. Our Google Engineers were alerted through existing monitoring and started looking into the root cause immediately.
Upon investigation, Google engineers noted that the traffic spike was arising from one specific IP address, which was eventually throttled to mitigate the issue on 6 October 2022 09:51 US/Pacific.
Customers may have lost internal access to multiple Cloud services in South America, including Cloud Load Balancing, Google Cloud Storage, Google Compute Engine
| ||6 Oct 2022||09:56 PDT|| |
The issue with Cloud Load Balancing, Google Cloud Networking, Google Cloud Storage, Google Compute Engine has been resolved for all affected projects as of Thursday, 2022-10-06 09:51 US/Pacific.
We thank you for your patience while we worked on resolving the issue.
| ||6 Oct 2022||09:42 PDT|| |
Summary: Google Cloud Networking is experiencing issues in South America
Description: We are experiencing an issue with Google Cloud Networking beginning at Thursday, 2022-10-06 07:55 US/Pacific.
Our engineering team continues to investigate the issue.
We will provide an update by Thursday, 2022-10-06 10:30 US/Pacific with current details.
We apologize to all who are affected by the disruption.
Diagnosis: Affected customers will experience issues connecting to internal Cloud Services
Workaround: None at this time.
- All times are US/Pacific