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Service Health

This page provides status information on the services that are part of Google Cloud. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact Support. Learn more about what's posted on the dashboard in this FAQ. For additional information on these services, please visit https://cloud.google.com/.

Incident affecting Google Cloud Networking

We are investigating an issue with network connectivity in southamerica-east1

Incident began at 2019-06-13 10:04 and ended at 2019-06-13 11:03 (all times are US/Pacific).

Date Time Description
13 Jun 2019 11:03 PDT

The issue with Cloud Networking increased packet loss into and out of southamerica-east1 has been resolved for all affected users as of Thursday, 2019-06-13 10:46 US/Pacific. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.
13 Jun 2019 10:26 PDT

We are investigating increased packet loss into and out of southamerica-east1. Impact to the region began 09:38 US/Pacific. Our Engineering Team believes they have identified the root cause for the packet loss and are working on mitigation. We will provide another status update by Thursday, 2019-06-13 11:30 US/Pacific with current details.
13 Jun 2019 10:06 PDT

We are investigating increased packet loss into and out of southamerica-east1. We will provide another status update by Thursday, 2019-06-13 10:45 US/Pacific with current details.