Console

Service Health

This page provides status information on the services that are part of Google Cloud. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact Support. Learn more about what's posted on the dashboard in this FAQ. For additional information on these services, please visit https://cloud.google.com/.

Incident affecting Google Cloud SQL

Cloud SQL Create Operations Failing Globally

Incident began at 2023-03-03 11:18 and ended at 2023-03-03 12:45 (all times are US/Pacific).

Date Time Description
7 Mar 2023 09:00 PST

Mini Incident Report

We apologize for the inconvenience this service disruption/outage may have caused. We would like to provide some information about this incident below. Please note, this information is based on our best knowledge at the time of posting and is subject to change as our investigation continues. If you have experienced impact outside of what is listed below, please reach out to Google Cloud Support using https://cloud.google.com/support.

(All Times US/Pacific)

Incident Start: 3 March 2023 11:18

Incident End: 3 March 2023 12:45

Duration: 1 hour, 27 minutes

Affected Services and Features:

CloudSQL- Create operations failing with ERROR_SN_CREATE_SUBNETWORK_FAILURE

Regions/Zones: Global

Description:

Google Cloud SQL customers failed to create instances for a duration of 1 hour, 27 minutes. From preliminary analysis, the root cause of the issue is a backlog of queue processing which increased memory usage.

Customer Impact:

Affected customers experienced Create operation failures with the error code:ERROR_SN_CREATE_SUBNETWORK_FAILURE and debug information contained the error `Failed to create subnetwork. An internal exception occurred.’
3 Mar 2023 13:13 PST

The issue with Google Cloud SQL has been resolved for all affected projects as of Friday, 2023-03-03 13:07 US/Pacific.

We thank you for your patience while we worked on resolving the issue.
3 Mar 2023 13:04 PST

Summary: Cloud SQL Create Operations Failing Globally

Description: Mitigation work is currently underway by our engineering team.

We do not have an ETA for mitigation at this point.

We will provide more information by Friday, 2023-03-03 13:30 US/Pacific.

Diagnosis: Cloud SQL Create Operations Failing Globally

Workaround: None at this time.
3 Mar 2023 12:49 PST

Summary: Cloud SQL Create Operations Failing Globally

Description: We've received a report of an issue with Google Cloud SQL as of Friday, 2023-03-03 12:20 US/Pacific. We will provide more information by Friday, 2023-03-03 13:20 US/Pacific.

Diagnosis: Cloud SQL Create Operations Failing Globally

Workaround: None at this time.