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Incidents
Global: Some customers are unable to list or view projects when updating Access Control Lists.

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Incident affecting Cloud Asset Inventory

Global: Some customers are unable to list or view projects when updating Access Control Lists.

Incident began at 2023-05-01 12:02 and ended at 2023-05-07 16:35 (all times are US/Pacific).

Previously affected location(s)

Global

Date	Time	Description
7 May 2023	16:35 PDT	The issue with Cloud Asset Inventory has been resolved for all affected users as of Sunday, 2023-05-07 16:35 US/Pacific. We thank you for your patience while we worked on resolving the issue.
7 May 2023	00:30 PDT	Summary: Global: Some customers are unable to list or view projects when updating Access Control Lists. Description: Our engineering team believes that the issue has been mitigated for all affected projects, however a project-by-project validation is still in progress. We will provide more information by Monday, 2023-05-08 10:00 US/Pacific. Diagnosis: Some customers are unable to list or access their projects when updating Access Control Lists. Workaround: A workaround is for the user to trigger a resource or IAM policy change on the affected resource on the client side. For instance, if project A is not visible to user A, user A (or another user with access permission) can make a change to the project by changing its display name, or adding someone to the project's IAM list and then removing them later. This will trigger an update in our backend, which can fix the visibility issue.
6 May 2023	20:42 PDT	Summary: Global: Some customers are unable to list or view projects when updating Access Control Lists. Description: Our engineering team believes that the issue has been mitigated for all affected projects, however we are continuing to validate this on a project-by-project basis. We will provide more information by Sunday, 2023-05-07 00:30 US/Pacific. Diagnosis: Some customers are unable to list or access their projects when updating Access Control Lists. Workaround: A workaround is for the user to trigger a resource or IAM policy change on the affected resource on the client side. For instance, if project A is not visible to user A, user A (or another user with access permission) can make a change to the project by changing its display name, or adding someone to the project's IAM list and then removing them later. This will trigger an update in our backend, which can fix the visibility issue.
6 May 2023	15:00 PDT	Summary: Global: Some customers are unable to list or view projects when updating Access Control Lists. Description: Our engineering team believes that the issue has been mitigated for all affected projects, however we are continuing to validate this on a project-by-project basis. We will provide more information by Saturday, 2023-05-06 21:00 US/Pacific. Diagnosis: Some customers are unable to list or access their projects when updating Access Control Lists. Workaround: A workaround is for the user to trigger a resource or IAM policy change on the affected resource on the client side. For instance, if project A is not visible to user A, user A (or another user with access permission) can make a change to the project by changing its display name, or adding someone to the project's IAM list and then removing them later. This will trigger an update in our backend, which can fix the visibility issue.
4 May 2023	11:48 PDT	Summary: Global: Some customers are unable to list or view projects when updating Access Control Lists. Description: Our engineering team believes that the issue has been mitigated for all affected projects, however we are continuing to validate this on a project-by-project basis. We will provide more information by Saturday, 2023-05-06 17:00 US/Pacific. Diagnosis: Some customers are unable to list or access their projects when updating Access Control Lists. Workaround: A workaround is for the user to trigger a resource or IAM policy change on the affected resource on the client side. For instance, if project A is not visible to user A, user A (or another user with access permission) can make a change to the project by changing its display name, or adding someone to the project's IAM list and then removing them later. This will trigger an update in our backend, which can fix the visibility issue.
4 May 2023	11:17 PDT	Summary: Global: Some customers are unable to list or view projects when updating Access Control Lists. Description: Our engineering team believes that the issue has been mitigated for all affected projects, and are working to validate. We will provide more information by Thursday, 2023-05-04 13:00 US/Pacific. Diagnosis: Some customers are unable to list or access their projects when updating Access Control Lists. Workaround: A workaround is for the user to trigger a resource or IAM policy change on the affected resource on the client side. For instance, if project A is not visible to user A, user A (or another user with access permission) can make a change to the project by changing its display name, or adding someone to the project's IAM list and then removing them later. This will trigger an update in our backend, which can fix the visibility issue.
4 May 2023	10:05 PDT	Summary: Global: Some customers are unable to list or view projects when updating Access Control Lists. Description: Our engineering team believes that the issue has been mitigated for all affected projects, and are working to validate. We will provide more information by Thursday, 2023-05-04 11:00 US/Pacific. Diagnosis: Some customers are unable to list or access their projects when updating Access Control Lists. Workaround: A workaround is for the user to trigger a resource or IAM policy change on the affected resource on the client side. For instance, if project A is not visible to user A, user A (or another user with access permission) can make a change to the project by changing its display name, or adding someone to the project's IAM list and then removing them later. This will trigger an update in our backend, which can fix the visibility issue.
3 May 2023	19:43 PDT	Summary: Global: Some customers are unable to list or view projects when updating Access Control Lists. Description: Our engineering team believes that the issue has been mitigated for all affected projects, and are working to validate. We will provide more information by Thursday, 2023-05-04 10:00 US/Pacific. Diagnosis: Some customers are unable to list or access their projects when updating Access Control Lists. Workaround: A workaround is for the user to trigger a resource or IAM policy change on the affected resource on the client side. For instance, if project A is not visible to user A, user A (or another user with access permission) can make a change to the project by changing its display name, or adding someone to the project's IAM list and then removing them later. This will trigger an update in our backend, which can fix the visibility issue.
3 May 2023	14:22 PDT	Summary: Global: Some customers are unable to list or view projects when updating Access Control Lists. Description: Our engineering team believes that the issue has been mitigated for all affected projects, and are working to validate. We will provide more information by Wednesday, 2023-05-03 20:30 US/Pacific. Diagnosis: Some customers are unable to list or access their projects when updating Access Control Lists. Workaround: A workaround is for the user to trigger a resource or IAM policy change on the affected resource on the client side. For instance, if project A is not visible to user A, user A (or another user with access permission) can make a change to the project by changing its display name, or adding someone to the project's IAM list and then removing them later. This will trigger an update in our backend, which can fix the visibility issue.
3 May 2023	12:33 PDT	Summary: Global: Some customers are unable to list or view projects when updating Access Control Lists. Description: Our engineering team continues to work on the mitigation for this issue. We do not have an ETA for mitigation at this point. We will provide more information by Wednesday, 2023-05-03 14:30 US/Pacific. Diagnosis: Some customers are unable to list or access their projects when updating Access Control Lists. Workaround: A workaround is for the user to trigger a resource or IAM policy change on the affected resource on the client side. For instance, if project A is not visible to user A, user A (or another user with access permission) can make a change to the project by changing its display name, or adding someone to the project's IAM list and then removing them later. This will trigger an update in our backend, which can fix the visibility issue.
1 May 2023	14:49 PDT	Summary: Global: Some customers are unable to list or view projects when updating Access Control Lists. Description: Mitigation work is currently underway by our engineering team. We do not have an ETA for mitigation at this point. We will provide more information by Wednesday, 2023-05-03 13:00 US/Pacific. Diagnosis: Some customers are unable to list or access their projects when updating Access Control Lists. Workaround: A workaround is for the user to trigger a resource or IAM policy change on the affected resource on the client side. For instance, if project A is not visible to user A, user A (or another user with access permission) can make a change to the project by changing its display name, or adding someone to the project's IAM list and then removing them later. This will trigger an update in our backend, which can fix the visibility issue.
1 May 2023	13:13 PDT	Summary: Global: Some customers are unable to list or view projects when updating Access Control Lists. Description: Mitigation work is currently underway by our engineering team. We do not have an ETA for mitigation at this point. We will provide more information by Monday, 2023-05-01 16:00 US/Pacific. Diagnosis: Some customers are unable to list or access their projects when updating Access Control Lists. Workaround: None at this time.
1 May 2023	12:51 PDT	Summary: Customers are unable to list or view projects when updating Access Control Lists. Description: We are experiencing an issue with Cloud Asset Inventory. Our engineering team continues to investigate the issue. We will provide an update by Monday, 2023-05-01 13:30 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Customers may not be able to list or access their projects when updating Access Control Lists. Workaround: None at this time.

All times are US/Pacific