Google Cloud Service Health

Google Cloud Service Health
Incidents
Global: Cloud Certificate Manager Generation Failures

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Incident affecting Google Cloud Networking

Global: Cloud Certificate Manager Generation Failures

Incident began at 2023-05-21 08:29 and ended at 2023-05-21 10:49 (all times are US/Pacific).

Previously affected location(s)

Taiwan (asia-east1)Hong Kong (asia-east2)Tokyo (asia-northeast1)Osaka (asia-northeast2)Seoul (asia-northeast3)Mumbai (asia-south1)Delhi (asia-south2)Singapore (asia-southeast1)Jakarta (asia-southeast2)Sydney (australia-southeast1)Melbourne (australia-southeast2)Warsaw (europe-central2)Finland (europe-north1)Madrid (europe-southwest1)Belgium (europe-west1)Turin (europe-west12)London (europe-west2)Frankfurt (europe-west3)Netherlands (europe-west4)Zurich (europe-west6)Milan (europe-west8)Paris (europe-west9)GlobalTel Aviv (me-west1)Montréal (northamerica-northeast1)Toronto (northamerica-northeast2)São Paulo (southamerica-east1)Santiago (southamerica-west1)Iowa (us-central1)South Carolina (us-east1)Northern Virginia (us-east4)Columbus (us-east5)Dallas (us-south1)Oregon (us-west1)Los Angeles (us-west2)Salt Lake City (us-west3)Las Vegas (us-west4)

Date	Time	Description
21 May 2023	10:49 PDT	The issue with Cloud Certificate Manager has been resolved for all affected users as of Sunday, 2023-05-21 10:45 US/Pacific. We thank you for your patience while we worked on resolving the issue.
21 May 2023	10:22 PDT	Summary: Global: Cloud Certificate Manager Generation Failures Description: Our engineering team continues to investigate the root cause of the issue. We will provide an update by Sunday, 2023-05-21 11:00 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Customers may experience issues creating new certificates and updating / deleting existing certificates through Cloud Certificate Manager. Workaround: None at this time.
21 May 2023	09:57 PDT	Summary: Global: Cloud Certificate Manager Generation Failures Description: Our engineering team continues to investigate the root cause of the issue. We will provide an update by Sunday, 2023-05-21 10:30 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Customers may experience issues creating new certificates and updating / deleting existing certificates through Cloud Certificate Manager. Workaround: None at this time.
21 May 2023	09:21 PDT	Summary: Global: Cloud Certificate Manager Generation Failures Description: We are experiencing an issue with Cloud Certificate Manager beginning on Sunday, 2023-05-21 07:00 US/Pacific. Our engineering team continues to investigate the issue. We will provide an update by Sunday, 2023-05-21 10:00 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Customers may experience issues creating new certificates and updating / deleting existing certificates through Cloud Certificate Manager. Workaround: None at this time.

All times are US/Pacific