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Service Health

This page provides status information on the services that are part of Google Cloud. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact Support. Learn more about what's posted on the dashboard in this FAQ. For additional information on these services, please visit https://cloud.google.com/.

Incident affecting Google Cloud Networking

europe-west9: Increased 500 Errors for GCLB traffic

Incident began at 2023-02-06 08:46 and ended at 2023-02-06 09:12 (all times are US/Pacific).

Previously affected location(s)

Paris (europe-west9)

Date Time Description
6 Feb 2023 09:12 PST

The issue with Google Cloud Networking has been resolved for all affected projects as of Monday, 2023-02-06 09:12 US/Pacific.

We thank you for your patience while we worked on resolving the issue.
6 Feb 2023 09:10 PST

Summary: europe-west9: Increased 500 Errors for GCLB traffic

Description: Mitigation work is currently underway by our engineering team.

We do not have an ETA for mitigation at this point.

We will provide more information by Monday, 2023-02-06 10:15 US/Pacific.

Diagnosis: GCLB queries going through the Cloud L2 GFEs in europe-west9 might erroneously receive a 50x HTTP error code.

Workaround: None at this time.
6 Feb 2023 09:02 PST

Summary: europe-west9: Increased 500 Errors for GCLB traffic

Description: We are experiencing an issue with Google Cloud Networking.

Our engineering team continues to investigate the issue.

We will provide an update by Monday, 2023-02-06 10:00 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: Customers may experience increased rate of 500 Errors for GCLB traffic.

Workaround: None at this time.