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Incident affecting Cloud Firestore

Cloud Firestore latency in eur3

Incident began at 2023-01-12 03:36 and ended at 2023-01-12 07:58 (all times are US/Pacific).

Previously affected location(s)

Multi-region: eur3

Date Time Description
12 Jan 2023 07:58 PST

The issue with Cloud Firestore has been resolved for all affected users as of Thursday, 2023-01-12 07:58 US/Pacific.

We thank you for your patience while we worked on resolving the issue.
12 Jan 2023 06:40 PST

Summary: Cloud Firestore latency in eur3

Description: Mitigation work is currently underway by our engineering team.

The mitigation is expected to complete by Thursday, 2023-01-12 08:30 US/Pacific.

We will provide more information by Thursday, 2023-01-12 08:30 US/Pacific.

Diagnosis: The Cloud Firestore customers in eur3 will experience elevated latency for all requests (up to 70ms), particularly commits. Other regions are not affected.

Workaround: None at this time
12 Jan 2023 04:03 PST

Summary: Cloud Firestore latency in eur3

Description: Mitigation work is currently underway by our engineering team.

The mitigation is expected to complete by Thursday, 2023-01-12 06:30 US/Pacific.

We will provide more information by Thursday, 2023-01-12 06:30 US/Pacific.

Diagnosis: The Cloud Firestore customers in eur3 will experience elevated latency for all requests (up to 70ms), particularly commits. Other regions are not affected.

Workaround: None at this time.
12 Jan 2023 03:59 PST

Summary: Cloud Firestore latency in eur3

Description: We are experiencing an issue with Cloud Firestore beginning at Wednesday, 2023-01-11 23:00 US/Pacific.

Our engineering team continues to investigate the issue.

We will provide an update by Thursday, 2023-01-12 04:30 US/Pacific with current details.

Diagnosis: The Cloud Firestore customers in eur3 will experience elevated latency for all requests, particularly commits.

Workaround: None at this time.