Service Health
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Incident affecting Operations
We are experiencing an issue with Cloud Logging beginning at Friday, 2020-09-25 06:50 US/Pacific. Symptoms are increased error rates and potentially latency upon reading, filtering or querying logs. Writing logs are not affected. Mitigation work is already underway by our engineering team. The mitigation is expected to complete by Friday, 2020-09-25 11:00 US/Pacific. We will provide more information by Friday, 2020-09-25 11:30 US/Pacific at the latest.
Incident began at 2020-09-25 07:08 and ended at 2020-09-25 10:36 (all times are US/Pacific).
| Date | Time | Description | |
|---|---|---|---|
| | 25 Sep 2020 | 10:36 PDT | The issue with Cloud Logging has been resolved for all affected projects as of Friday, 2020-09-25 10:30 US/Pacific. We thank you for your patience while we worked on resolving the issue. |
| | 25 Sep 2020 | 10:20 PDT | Description: Mitigation work is already underway by our engineering team. Current data indicates that error rates decreased approximately by half from 25% to 11% in projects affected by this issue. The mitigation is expected to complete by Friday, 2020-09-25 11:00 US/Pacific. We will provide more information by Friday, 2020-09-25 11:30 US/Pacific at the latest. Diagnosis: Listing or reading logs return an error message such as: "An unknown error has occurred. No additional information was provided.". Workaround: None at the moment. |
| | 25 Sep 2020 | 09:30 PDT | Description: We are experiencing an intermittent issue with Cloud Logging beginning at Friday, 2020-09-25 06:50 US/Pacific. Symptoms: increased error rates and potentially latency upon filtering or querying logs. Our engineering team continues to investigate the issue. We will provide an update by Friday, 2020-09-25 10:30 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Listing or reading logs return an error message such as: "An unknown error has occurred. No additional information was provided.". Workaround: None at the moment. |
| | 25 Sep 2020 | 09:27 PDT | Description: We are experiencing an intermittent issue with Cloud Logging beginning at Friday, 2020-09-25 06:50 US/Pacific. Symptoms: increased error rates and potentially latency upon filtering or querying logs. Our engineering team continues to investigate the issue. We will provide an update by Friday, 2020-09-25 09:30 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Listing or reading logs return an error message such as: "An unknown error has occurred. No additional information was provided.". Workaround: None at the moment. |
- All times are US/Pacific