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Incident affecting Firebase Authentication, Identity Platform, Identity and Access Management

Firebase authentication failures for few customers.

Incident began at 2024-05-03 11:25 and ended at 2024-05-03 15:37 (all times are US/Pacific).

Previously affected location(s)

Global

Date Time Description
3 May 2024 15:37 PDT

The issue with Firebase Authentication, Identity Platform has been resolved for all affected users as of Friday, 2024-05-03 15:27 US/Pacific.

We thank you for your patience while we worked on resolving the issue.

Thank you for choosing us.

3 May 2024 14:29 PDT

Summary: Firebase authentication failures for few customers.

Description: We are experiencing an issue with Identity Platform, Firebase Authentication as of Friday, 2024-05-03 11:20 US/Pacific.

Our engineering team has identified a mitigation strategy and is currently in the process of implementing it in production. We do not have an ETA for completion of mitigation at this time.

We will provide more information by Friday, 2024-05-03 16:30 US/Pacific.

Diagnosis: A few customers with sign-in redirect flow may see sign-in errors in the browser.

Workaround: Customers are advised to follow the best practices as noted here : https://firebase.google.com/docs/auth/web/redirect-best-practices

3 May 2024 13:24 PDT

Summary: Firebase authentication failures for few customers.

Description: We are experiencing an issue with Identity Platform, Firebase Authentication.

Our engineering teams are actively working on a mitigation and are currently validating the changes.

We will provide an update by Friday, 2024-05-03 14:30 US/Pacific with current details.

Diagnosis: A few customers with sign-in redirect flow may see sign-in errors in the browser.

Workaround: Customers are advised to follow the best practices as noted here : https://firebase.google.com/docs/auth/web/redirect-best-practices

3 May 2024 12:36 PDT

Summary: Firebase authentication failures in Chrome browser

Description: We are experiencing an issue with Identity Platform, Firebase Authentication.

Our engineering team continues to investigate the issue.

We will provide an update by Friday, 2024-05-03 13:30 US/Pacific with current details.

Diagnosis: Customers may see sign-in errors on the Chrome browser.

Workaround: None at this time.