Service Health

This page provides status information on the services that are part of Google Cloud. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact Support. Learn more about what's posted on the dashboard in this FAQ. For additional information on these services, please visit https://cloud.google.com/.

Incident affecting Google Cloud Networking

Cloud Router: metrics missing

Incident began at 2020-12-15 02:01 and ended at 2020-12-15 04:13 (all times are US/Pacific).

Date Time Description
15 Dec 2020 04:13 PST

The issue with Cloud Router metrics has been resolved for all affected projects as of Tuesday, 2020-12-15 04:00 US/Pacific and metrics from Cloud Router should now be flowing to Metrics Explorer.

We thank you for your patience while we worked on resolving the issue.

15 Dec 2020 02:20 PST

Description: We are experiencing an issue with Cloud Router monitoring data (metrics) missing beginning at Monday, 2020-12-14 12:00 US/Pacific. Routers themselves are not impacted and should be working with no issues.

Our engineering team continues to investigate the issue.

We will provide an update by Tuesday, 2020-12-15 04:15 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: Visible decrease in Cloud Router data in Metrics Explorer.

Workaround: None at this time.