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Incident affecting Google App Engine

Google App Engine Flex users experiencing issues with deploying some applications using gcloud 417.0.0

Incident began at 2023-02-07 16:58 and ended at 2023-02-08 16:05 (all times are US/Pacific).

Previously affected location(s)

Taiwan (asia-east1)Hong Kong (asia-east2)Tokyo (asia-northeast1)Osaka (asia-northeast2)Seoul (asia-northeast3)Mumbai (asia-south1)Singapore (asia-southeast1)Jakarta (asia-southeast2)Sydney (australia-southeast1)Warsaw (europe-central2)Belgium (europe-west1)London (europe-west2)Frankfurt (europe-west3)Zurich (europe-west6)Montréal (northamerica-northeast1)São Paulo (southamerica-east1)Iowa (us-central1)South Carolina (us-east1)Northern Virginia (us-east4)Oregon (us-west1)Los Angeles (us-west2)Salt Lake City (us-west3)Las Vegas (us-west4)

Date Time Description
8 Feb 2023 16:05 PST

The issue with Google App Engine has been resolved for all affected users as of Wednesday, 2023-02-08 15:47 US/Pacific.

We thank you for your patience while we worked on resolving the issue.
8 Feb 2023 07:41 PST

Summary: Google App Engine Flex users experiencing issues with deploying some applications using gcloud 417.0.0

Description: Mitigation work is currently underway by our engineering team.

We do not have an ETA for mitigation at this point.

We will provide more information by Wednesday, 2023-02-08 18:00 US/Pacific.

Diagnosis: App Engine Flex users with gcloud 417.0.0 and runtime_config set in app.yaml are unable to deploy PHP, Java, or Python applications. Affected users will encounter error message ""Invalid JSON payload received. Unknown name "flexibleRuntimeSettings""

Workaround: Downgrade gcloud version to 416.0.0 using following instructions:

  • For users who installed via our rapture repo for Debian/Ubuntu: sudo apt-get update && sudo apt-get install google-cloud-sdk=416.0.0-0

  • For users who installed via our rapture repo for RedHat/CentOS: sudo yum downgrade google-cloud-sdk-416.0.0

  • For any users who installed the SDK directly (outside of a package manager), they should use the gcloud components to update: gcloud components update --version 416.0.0

If for any reason any of the above do not work, please download archive (https://storage.cloud.google.com/cloud-sdk-release) and manually get version 416.0.0
7 Feb 2023 19:07 PST

Summary: Google App Engine Flex users experiencing issues with deploying some applications using gcloud 417.0.0

Description: Mitigation work is currently underway by our engineering team.

We do not have an ETA for mitigation at this point.

We will provide more information by Wednesday, 2023-02-08 09:00 US/Pacific.

Diagnosis: App Engine Flex users with gcloud 417.0.0 and runtime_config set in app.yaml are unable to deploy PHP, Java, or Python applications. Affected users will encounter error message ""Invalid JSON payload received. Unknown name "flexibleRuntimeSettings""

Workaround: Downgrade gcloud version to 416.0.0 using following instructions:

  • For users who installed via our rapture repo for Debian/Ubuntu: sudo apt-get update && sudo apt-get install google-cloud-sdk=416.0.0-0

  • For users who installed via our rapture repo for RedHat/CentOS: sudo yum downgrade google-cloud-sdk-416.0.0

  • For any users who installed the SDK directly (outside of a package manager), they should use the gcloud components to update: gcloud components update --version 416.0.0

If for any reason any of the above do not work, please download archive (https://storage.cloud.google.com/cloud-sdk-release) and manually get version 416.0.0
7 Feb 2023 18:09 PST

Summary: Google App Engine Flex users experiencing issues with deploying some applications using gcloud 417.0.0

Description: Mitigation work is currently underway by our engineering team.

We do not have an ETA for mitigation at this point.

We will provide more information by Tuesday, 2023-02-07 19:30 US/Pacific.

Diagnosis: App Engine Flex users with gcloud 417.0.0 and runtime_config set in app.yaml are unable to deploy PHP, Java, or Python applications. Affected users will encounter error message ""Invalid JSON payload received. Unknown name "flexibleRuntimeSettings""

Workaround: Downgrade gcloud version to 416.0.0 using following instructions:

  • For users who installed via our rapture repo for Debian/Ubuntu: sudo apt-get update && sudo apt-get install google-cloud-sdk=416.0.0-0

  • For users who installed via our rapture repo for RedHat/CentOS: sudo yum downgrade google-cloud-sdk-416.0.0

  • For any users who installed the SDK directly (outside of a package manager), they should use the gcloud components to update: gcloud components update --version 416.0.0

If for any reason any of the above do not work, please download archive (https://storage.cloud.google.com/cloud-sdk-release) and manually get version 416.0.0
7 Feb 2023 17:23 PST

Summary: Google App Engine Flex users experiencing issues with deploying some applications using gcloud 417.0.0

Description: We are experiencing an issue with Google App Engine Flex beginning at Tuesday, 2023-02-07 12:00 US/Pacific.

Our engineering team continues to investigate the issue.

We will provide an update by Tuesday, 2023-02-07 18:30 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: App Engine Flex users with gcloud 417.0.0 and runtime_config set in app.yaml are unable to deploy PHP, Java, or Python applications. Affected users will encounter error message ""Invalid JSON payload received. Unknown name "flexibleRuntimeSettings""

Workaround: Downgrade gcloud version to 416.0.0 using following instructions:

  • For users who installed via our rapture repo for Debian/Ubuntu: sudo apt-get update && sudo apt-get install google-cloud-sdk=416.0.0-0

  • For users who installed via our rapture repo for RedHat/CentOS: sudo yum downgrade google-cloud-sdk-416.0.0

  • For any users who installed the SDK directly (outside of a package manager), they should use the gcloud components to update: gcloud components update --version 416.0.0

If for any reason any of the above do not work, please download archive (https://storage.cloud.google.com/cloud-sdk-release) and manually get version 416.0.0