Service Health

This page provides status information on the services that are part of Google Cloud. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact Support. Learn more about what's posted on the dashboard in this FAQ. For additional information on these services, please visit

Incident affecting Google Cloud Support

We've received a report of an issue with accessing Google Cloud Support

Incident began at 2019-05-20 06:50 and ended at 2019-05-20 07:30 (all times are US/Pacific).

Date Time Description
20 May 2019 07:51 PDT

The issue with Google Cloud Support cases being inaccessible has been resolved for all affected users as of Monday, 2019-05-20 07:30 US/Pacific. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.

20 May 2019 07:34 PDT

The issue with Google Cloud Support cases being inaccessible should be resolved for the majority of users and we expect a full resolution in the near future. We will provide another status update by Monday, 2019-05-20 08:30 US/Pacific with current details.

20 May 2019 07:10 PDT

We are investigating an issue with Google Cloud Support. Support cases may be inaccessible. We will provide more information by Monday, 2019-05-20 07:45 US/Pacific.