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Incident affecting Speech-to-Text, Dialogflow CX, Dialogflow ES, Cloud Machine Learning

Dialogflow/Speech-to-text errors when using Audio in Europe

Incident began at 2023-12-06 05:00 and ended at 2023-12-06 05:26 (all times are US/Pacific).

Previously affected location(s)

Multi-region: euBelgium (europe-west1)London (europe-west2)Frankfurt (europe-west3)

Date Time Description
6 Dec 2023 05:26 PST

We experienced an issue with Dialogflow CX, Dialogflow ES, Speech-to-text beginning on Tuesday, 2023-12-05 23:37 US/Pacific.

Impacted users experienced Dialogflow errors when using audio or when using Cloud Speech-to-text individually.

The issue has been resolved for all affected users as of Wednesday, 2023-12-06 02:24 US/Pacific.

We thank you for your patience while we worked on resolving the issue.

6 Dec 2023 05:02 PST

Summary: We've received a report of issue with Dialogflow

Description: We are investigating a potential issue with Dialogflow CX, Dialogflow ES.

We will provide more information by Wednesday, 2023-12-06 05:35 US/Pacific.

Diagnosis: Impacted users may experience Failed requests

Workaround: None at this time