Console

Service Health

This page provides status information on the services that are part of Google Cloud. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact Support. Learn more about what's posted on the dashboard in this FAQ. For additional information on these services, please visit https://cloud.google.com/.

Incident affecting Google Cloud Console

Customers unable to see instances in the console

Incident began at 2018-06-12 13:00 and ended at 2018-06-12 16:30 (all times are US/Pacific).

Date Time Description
12 Jun 2018 16:36 PDT

The issue with the Google Cloud Console not displaying Google Compute Engine Instances has been resolved for all affected users as of 16:30 US/Pacific. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.
12 Jun 2018 15:56 PDT

Our Engineering Team believes they have identified the root cause of the issue with Google Cloud Console failing to list Google Compute Engine instances and is working to mitigate. We will provide another status update by 17:30 US/Pacific with current details.
12 Jun 2018 15:03 PDT

We are investigating an issue with the Google Cloud Console not displaying Google Compute Engine Instances. Our Engineering Team is investigating possible causes. We will provide another status update by 16:30 US/Pacific with current details.
12 Jun 2018 14:10 PDT

Description: We are investigating an issue with Google Cloud Console. We will provide more information by 15:00 US/Pacific.

How to diagnose: You may be affected by this issue if you navigate to list Google Compute Engine instances in the Google Cloud Console and instead see an empty list.

Workaround: Using gcloud to list and interact with your instances is a workaround.

for example: gcloud compute instances list; gcloud compute ssh instance-1