Service Health

This page provides status information on the services that are part of Google Cloud. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact Support. Learn more about what's posted on the dashboard in this FAQ. For additional information on these services, please visit

Incident affecting Cloud Memorystore, Memorystore for Memcached, Memorystore for Redis

Cloud Memorystore resources may be unreachable in europe-west2-a

Incident began at 2020-12-09 18:46 and ended at 2020-12-09 21:04 (all times are US/Pacific).

Date Time Description
9 Dec 2020 21:04 PST

The issue with Cloud Memorystore has been resolved for all affected projects as of Wednesday, 2020-12-09 21:00 US/Pacific.

We thank you for your patience while we worked on resolving the issue.

9 Dec 2020 20:59 PST

Description: The underlying infrastructure issue in europe-west2-a has been mitigated, and we are seeing recoveries in most Cloud Memorystore instances.

We will continue to monitor for full recovery, and provide more information by Wednesday, 2020-12-09 22:30 US/Pacific.

Diagnosis: None at this time.

Workaround: None at this time.

9 Dec 2020 19:34 PST

Description: We are experiencing an issue with Cloud Memorystore.

Our engineering team continues to investigate the issue.

For regular status updates, please follow:, no further updates will be provided here.

We apologize to all who are affected by the disruption.

Diagnosis: None at this time.

Workaround: None at this time.