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Incident affecting Hybrid Connectivity, Google Cloud Networking

Multi Region: Cloud VPN, Cloud Interconnect elevated latency and packet loss

Incident began at 2023-06-23 11:14 and ended at 2023-06-23 15:35 (all times are US/Pacific).

Previously affected location(s)

Belgium (europe-west1)Los Angeles (us-west2)

Date Time Description
23 Jun 2023 15:35 PDT

The issue with Hybrid Connectivity has been resolved for all affected users as of Friday, 2023-06-23 15:34 US/Pacific.

We thank you for your patience while we worked on resolving the issue.

23 Jun 2023 13:32 PDT

Summary: Multi Region: Cloud VPN, Cloud Interconnect elevated latency and packet loss

Description: Mitigation work is currently underway by our engineering team. Europe-west1 is currently mitigated and mitigation for us-west2 is in progress.

The mitigation is expected to complete by Friday, 2023-06-23 15:30 US/Pacific.

We will provide more information by Friday, 2023-06-23 16:00 US/Pacific.

Diagnosis: Customers impacted by this issue may observe intermittent packet loss in affected regions (us-west2 & europe-west1). This should not affect availability.

Workaround: None at this time.

23 Jun 2023 11:44 PDT

Summary: Multi Region: Cloud VPN, Cloud Interconnect elevated latency and packet loss

Description: Mitigation work is currently underway by our engineering team. Europe-west1 is currently mitigated and mitigation for us-west2 is in progress.

The mitigation is expected to complete by Friday, 2023-06-23 12:30 US/Pacific.

We will provide more information by Friday, 2023-06-23 13:30 US/Pacific.

Diagnosis: Customers impacted by this issue may observe intermittent packet loss in affected regions (us-west2 & europe-west1). This should not affect availability.

Workaround: None at this time.