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Service Health

This page provides status information on the services that are part of Google Cloud. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact Support. Learn more about what's posted on the dashboard in this FAQ. For additional information on these services, please visit https://cloud.google.com/.

Incident affecting Google Cloud Datastore

We've received a report of an issue with Cloud Datastore.

Incident began at 2019-07-25 05:13 and ended at 2019-07-25 19:59 (all times are US/Pacific).

Date Time Description
1 Aug 2019 11:40 PDT

After further investigation, we have determined that the impact was minimal and affected a subset of users. We have conducted an internal investigation of this issue and made appropriate improvements to our systems to help prevent or minimize a future recurrence.
25 Jul 2019 18:19 PDT

The issue with Cloud Datastore database creation has been resolved for all affected projects as of Thursday, 2019-07-25 18:18 US/Pacific. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence. We will provide a more detailed analysis of this incident once we have completed our internal investigation.
25 Jul 2019 16:43 PDT

The issue with Cloud Datastore database creation should be resolved for the majority of projects. Currently, approximately 5% of the requests are still failing. Our engineers are still working to mitigate the issue and we expect a full resolution in the near future. We will provide another status update by Thursday, 2019-07-25 18:00 US/Pacific with current details.
25 Jul 2019 15:40 PDT

The rate of errors is decreasing. We will provide another status update by Thursday, 2019-07-25 16:45 US/Pacific with current details.
25 Jul 2019 14:47 PDT

We are still seeing errors. Our Engineers have implemented a mitigation and are now monitoring the situation before gradually rolling it out to a wider audience. We will provide another status update by Thursday, 2019-07-25 15:45 US/Pacific with current details.
25 Jul 2019 13:54 PDT

Customers are not able to create new databases in Cloud Datastore. Our Engineers are attempting several mitigation strategies in parallel and are beginning to see positive results. We will provide another status update by Thursday, 2019-07-25 14:45 US/Pacific with current details.