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Service Health

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Incident affecting Apigee

Apigee Live Portals management operations are currently experiencing intermittent issues

Incident began at 2022-12-13 09:57 and ended at 2022-12-13 10:54 (all times are US/Pacific).

Previously affected location(s)

South Carolina (us-east1)

Date Time Description
13 Dec 2022 10:54 PST

The issue with Apigee Live Portals has been resolved for all affected users as of Tuesday, 2022-12-13 10:51 US/Pacific.

We thank you for your patience while we worked on resolving the issue.
13 Dec 2022 10:39 PST

Summary: Apigee Live Portals management operations are currently experiencing intermittent issues

Description: Apigee Live Portals management operations are currently experiencing intermittent issues with our backend services. We are aware of the problem and actively working to mitigate its effects. Existing Live portals themselves should not be affected.

Our engineering team has determined that further investigation is required to mitigate the issue.

We will provide an update by Tuesday, 2022-12-13 11:40 US/Pacific with current details.

Diagnosis: Users may experience intermittent 500 errors from portal management plane.

Workaround: Issues are transient so they may retry failed requests
13 Dec 2022 09:58 PST

Summary: Apigee Live Portals management operations are currently experiencing intermittent issues

Description: Apigee Live Portals management operations are currently experiencing intermittent issues with our backend services. We are aware of the problem and actively working to mitigate its effects. Existing Live portals themselves should not be affected.

We will provide an update by Tuesday, 2022-12-13 11:00 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: Users may experience intermittent 500 errors from portal management plane.

Workaround: Issues are transient so they may retry failed requests