Service Health

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Incident affecting Google Cloud Networking

Latency increase from 50ms to 200ms between Cloud Regions southamerica-east1 and southamerica-west1

Incident began at 2022-07-28 05:46 and ended at 2022-07-28 13:05 (all times are US/Pacific).

Previously affected location(s)

São Paulo (southamerica-east1)Santiago (southamerica-west1)

Date Time Description
28 Jul 2022 13:05 PDT

The issue with Google Cloud Networking has been resolved for all affected users as of Thursday, 2022-07-28 13:04 US/Pacific.

We thank you for your patience while we worked on resolving the issue.

28 Jul 2022 12:25 PDT

Summary: Latency increase from 50ms to 200ms between Cloud Regions southamerica-east1 and southamerica-west1

Description: We are experiencing an issue with Google Cloud Networking beginning at Thursday, 2022-07-28 05:19 US/Pacific.

Our engineering team continues to investigate the issue.

We will provide an update by Thursday, 2022-07-28 14:00 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: Customer can face traffic delay, packets can take longer time to reach the destination between southamerica-east1 and southamerica-west1 regions

Workaround: None at this time

28 Jul 2022 10:46 PDT

Summary: Latency increase from 50ms to 200ms between Cloud Regions southamerica-east1 and southamerica-west1

Description: We are experiencing an issue with Google Cloud Networking beginning at Thursday, 2022-07-28 05:19 US/Pacific.

Our engineering team continues to investigate the issue.

We will provide an update by Thursday, 2022-07-28 13:00 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: Customer can face traffic delay, packets can take longer time to reach the destination between southamerica-east1 and southamerica-west1 regions

Workaround: None at this time

28 Jul 2022 08:42 PDT

Summary: Latency increase from 50ms to 200ms between Cloud Regions southamerica-east1 and southamerica-west1

Description: We are experiencing an issue with Google Cloud Networking beginning at Thursday, 2022-07-28 05:19 US/Pacific.

Our engineering team continues to investigate the issue.

We will provide an update by Thursday, 2022-07-28 11:30 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: Customer can face traffic delay, packets can take longer time to reach the destination between southamerica-east1 and southamerica-west1 regions

Workaround: None at this time

28 Jul 2022 07:36 PDT

Summary: Latency increase from 50ms to 200ms between Cloud Regions southamerica-east1 and southamerica-west1

Description: We are experiencing an issue with Google Cloud Networking beginning at Thursday, 2022-07-28 05:19 US/Pacific.

Our engineering team continues to investigate the issue.

We will provide an update by Thursday, 2022-07-28 09:00 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: Customer can face traffic delay, packets can take longer time to reach the destination between southamerica-east1 and southamerica-west1 regions

Workaround: None at this time

28 Jul 2022 06:01 PDT

Summary: Latency increase from 50ms to 200ms between Cloud Regions southamerica-east1 and southamerica-west1

Description: We are experiencing an issue with Google Cloud Networking beginning at Thursday, 2022-07-28 05:19 US/Pacific.

Our engineering team continues to investigate the issue.

We will provide an update by Thursday, 2022-07-28 08:00 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: Customer can face traffic delay, packets can take longer time to reach the destination between southamerica-east1 and southamerica-west1 regions

Workaround: None at this time