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Incident affecting Google Cloud Console

We are currently experiencing an issue with authentication to Google App Engine sites, the Google Cloud Console, Identity Aware Proxy, and Google OAuth 2.0 endpoints.

Incident began at 2019-08-19 11:30 and ended at 2019-08-19 13:27 (all times are US/Pacific).

Date Time Description
19 Aug 2019 13:27 PDT

The issue with authentication to Google App Engine sites, the Google Cloud Console, Identity Aware Proxy, and Google OAuth 2.0 endpoints has been resolved for all affected customers as of Monday, 2019-08-19 12:30 US/Pacific. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.

19 Aug 2019 13:03 PDT

Description: The issue with authentication to Google App Engine sites, Google Cloud Console, Identity Aware Proxy, and Google OAuth 2.0 endpoints should be resolved for the majority of customers and we expect a full resolution in the near future. We will provide another status update by Monday, 2019-08-19 13:30 US/Pacific with current details.

Workaround: Some customers have reported success attempting to utilize an incognito window under the Chrome browser to login.

19 Aug 2019 13:01 PDT

Description: The issue with authentication to Google App Engine sites, Google Cloud Console, Identity Aware Proxy, and Google OAuth 2.0 endpoints should be resolved for the majority of customers and we expect a full resolution in the near future. We will provide another status update by Monday, 2019-08-19 13:30 US/Pacific with current details.

Workaround: Some customers have reported success attempting to utilize an incognito window under the Chrome browser to login.

19 Aug 2019 12:43 PDT

Description: Mitigation work is currently underway by our Engineering Team to address the issue with authentication to Google App Engine sites, Google Cloud Console, Identity Aware Proxy, and Google OAuth 2.0 endpoints. Error rates are dropping and we're seeing service improvement. We will provide another status update by Monday, 2019-08-19 13:45 US/Pacific with current details.

Workaround: Some customers have reported success attempting to utilize an incognito window under the Chrome browser to login.

19 Aug 2019 12:18 PDT

Description: Investigation of the authentication issues with Google App Engine, Google Cloud Console, Identity Aware Proxy, and Google OAuth 2.0 endpoints is currently underway by our Engineering Team. We will provide another status update by Monday, 2019-08-19 12:45 US/Pacific with current details.

Workaround: Some customers have reported success attempting to utilize an incognito window under the Chrome browser to login.

19 Aug 2019 11:53 PDT

Description: We are investigating an issue with authentication to Google App Engine sites, the Google Cloud Console, Identity Aware Proxy, and Google OAuth 2.0 endpoints. Our Engineering Team is investigating possible causes. We will provide another status update by Monday, 2019-08-19 12:15 US/Pacific with current details.

Workaround: None at this time.