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Incident affecting Speech-to-Text, Dialogflow CX, Dialogflow ES, Cloud Machine Learning

Global: Cloud Dialogflow with Speech-to-Text experiencing elevated error rates

Incident began at 2022-09-17 12:43 and ended at 2022-09-17 13:06 (all times are US/Pacific).

Previously affected location(s)

Tokyo (asia-northeast1)Mumbai (asia-south1)Singapore (asia-southeast1)Sydney (australia-southeast1)Belgium (europe-west1)London (europe-west2)Frankfurt (europe-west3)GlobalMontréal (northamerica-northeast1)Iowa (us-central1)South Carolina (us-east1)Oregon (us-west1)

Date Time Description
17 Sep 2022 13:06 PDT

The issue with Dialogflow CX, Dialogflow ES, Speech-to-Text has been resolved for all affected users as of Saturday, 2022-09-17 13:06 US/Pacific.

We thank you for your patience while we worked on resolving the issue.

17 Sep 2022 13:02 PDT

Summary: Global: Cloud Dialogflow with Speech-to-Text experiencing elevated error rates

Description: We are experiencing an issue with Dialogflow CX, Speech-to-Text, Dialogflow ES.

Our engineering team continues to investigate the issue.

We will provide an update by Saturday, 2022-09-17 14:30 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: Users for Cloud Dialogflow using Speech-to-Text will experience elevated error rates. Availability drop for Cloud Speech-to-Text across global endpoints.

Workaround: None at this time.