Service Health

This page provides status information on the services that are part of Google Cloud. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact Support. Learn more about what's posted on the dashboard in this FAQ. For additional information on these services, please visit

Incident affecting Google Cloud Support, Google Cloud Console

Customers May be Unable to Create Support Cases via the Cloud Console

Incident began at 2020-07-21 02:34 and ended at 2020-07-21 03:53 (all times are US/Pacific).

Date Time Description
21 Jul 2020 11:29 PDT

We had experienced an issue with Google Support systems, from Tuesday, 2020-07-21 09:34 US/Pacific to Tuesday, 07/21/2020 10:53 US/Pacific, preventing customers from creating or updating Support cases. Cloud Console pages that are nested under may have also failed to load or update.

We believe this issue is mitigated for all users at this time. If you believe you are still impacted by this issue, email and phone Support channels remain functional.

We apologize to all who were affected by the disruption.