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Service Health

This page provides status information on the services that are part of Google Cloud. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact Support. Learn more about what's posted on the dashboard in this FAQ. For additional information on these services, please visit https://cloud.google.com/.

Incident affecting Cloud Run, Google App Engine

Cloud Run and App Engine fail to serve some requests in us-east4, northamerica-northeast1 and northamerica-northeast2

Incident began at 2023-10-23 04:02 and ended at 2023-10-23 06:51 (all times are US/Pacific).

Previously affected location(s)

Montréal (northamerica-northeast1)Toronto (northamerica-northeast2)Northern Virginia (us-east4)

Date Time Description
23 Oct 2023 06:51 PDT

The issue with Cloud Run, Google App Engine has been resolved for all affected users as of Monday, 2023-10-23 06:46 US/Pacific.

We thank you for your patience while we worked on resolving the issue.
23 Oct 2023 05:48 PDT

Summary: Cloud Run and App Engine fail to serve some requests in us-east4, northamerica-northeast1 and northamerica-northeast2

Description: Mitigation work is still underway by our engineering team.

Current data indicates that some requests to the impacted regions are still intermittently failing for some specific use-cases.

The mitigation is expected to be completed by Monday, 2023-10-23 07:00 US/Pacific.

We will provide more information by Monday, 2023-10-23 07:30 US/Pacific.

Diagnosis: Cloud Run services and App Engine apps appear unreachable for some requests targeting us-east4, northamerica-northeast1, northamerica-northeast2.

This affects only clients using Quick UDP Internet Connections (QUIC) protocol and not falling back to HTTP/2 on a failed handshake.

Workaround: Impacted users can use plain HTTP/2 instead of QUIC or Fail over to unaffected region
23 Oct 2023 04:54 PDT

Summary: Cloud Run and App Engine fail to serve some requests in us-east4, northamerica-northeast1 and northamerica-northeast2

Description: Mitigation work is currently underway by our engineering team.

We do not have an ETA for mitigation at this point.

We will provide more information by Monday, 2023-10-23 06:00 US/Pacific.

Diagnosis: Cloud Run services and App Engine apps appear unreachable for some requests targeting us-east4, northamerica-northeast1, northamerica-northeast2.

This affects only clients using Quick UDP Internet Connections (QUIC) protocol and not falling back to HTTP/2 on a failed handshake.

Workaround: Impacted users can use plain HTTP/2 instead of QUIC or Fail over to unaffected region