Service Health
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Incident affecting Google Cloud SQL
Some Google Cloud SQL customers are not able to connect to database using IAM authentication
Incident began at 2023-03-24 02:45 and ended at 2023-03-24 05:19 (all times are US/Pacific).
Previously affected location(s)
Taiwan (asia-east1)Hong Kong (asia-east2)Tokyo (asia-northeast1)Osaka (asia-northeast2)Seoul (asia-northeast3)Mumbai (asia-south1)Delhi (asia-south2)Singapore (asia-southeast1)Jakarta (asia-southeast2)Sydney (australia-southeast1)Melbourne (australia-southeast2)Warsaw (europe-central2)Finland (europe-north1)Madrid (europe-southwest1)Belgium (europe-west1)London (europe-west2)Frankfurt (europe-west3)Netherlands (europe-west4)Zurich (europe-west6)Milan (europe-west8)Paris (europe-west9)Tel Aviv (me-west1)Montréal (northamerica-northeast1)Toronto (northamerica-northeast2)São Paulo (southamerica-east1)Santiago (southamerica-west1)Iowa (us-central1)South Carolina (us-east1)Northern Virginia (us-east4)Columbus (us-east5)Dallas (us-south1)Oregon (us-west1)Los Angeles (us-west2)Salt Lake City (us-west3)Las Vegas (us-west4)
| Date | Time | Description | |
|---|---|---|---|
| | 24 Mar 2023 | 05:19 PDT | The issue with Google Cloud SQL has been resolved for all affected projects as of Friday, 2023-03-24 05:18 US/Pacific. We thank you for your patience while we worked on resolving the issue. |
| | 24 Mar 2023 | 04:20 PDT | Summary: Some Google Cloud SQL customers are not able to connect to database using IAM authentication Description: Mitigation work is currently underway by our engineering team. The mitigation is expected to complete by Friday, 2023-03-24 06:00 US/Pacific. We will provide more information by Friday, 2023-03-24 06:00 US/Pacific. Diagnosis: IAM database authentication is failing with "Failed to validate access token" when the customers try to connect to their database. Workaround: Customers may try other ways of connecting to the database. |
| | 24 Mar 2023 | 04:05 PDT | Summary: Some Google Cloud SQL customers are not able to connect to database using IAM authentication Description: Mitigation work is currently underway by our engineering team. We do not have an ETA for mitigation at this point. We will provide more information by Friday, 2023-03-24 05:00 US/Pacific. Diagnosis: IAM database authentication is failing with "Failed to validate access token" when the customers try to connect to their database. Workaround: Customers may try other ways of connecting to the database. |
| | 24 Mar 2023 | 03:42 PDT | Summary: Some Google Cloud SQL customers are not able to connect to database using IAM authentication Description: We are experiencing an issue with Google Cloud SQL. Our engineering team continues to investigate the issue. We will provide an update by Friday, 2023-03-24 04:30 US/Pacific with current details. Diagnosis: IAM database authentication is failing with "Failed to validate access token" when the customers try to connect to their database. Workaround: Customers may try other ways of connecting to the database. |
- All times are US/Pacific