Google Cloud Service Health

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Incidents
europe-west2: Cloud Firestore Degraded Availability

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Incident affecting Cloud Firestore

europe-west2: Cloud Firestore Degraded Availability

Incident began at 2023-01-30 09:32 and ended at 2023-01-31 08:47 (all times are US/Pacific).

Previously affected location(s)

London (europe-west2)

Date	Time	Description
31 Jan 2023	08:47 PST	The issue with Cloud Firestore has been resolved for all affected projects as of Tuesday, 2023-01-31 08:46 US/Pacific. We thank you for your patience while we worked on resolving the issue.
30 Jan 2023	16:06 PST	Summary: europe-west2: Cloud Firestore Degraded Availability Description: Engineers have not observed any additional impact related to this issue since 08:50 US/Pacific. Our engineering team will monitor closely for any recurrence while they continue to investigate the issue. We will provide an update by Tuesday, 2023-01-31 09:00 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Customers may see higher latency and failed requests for Cloud Firestore reads and writes. Workaround: None at this time.
30 Jan 2023	14:14 PST	Summary: europe-west2: Cloud Firestore Degraded Availability Description: Engineers have not observed any additional impact related to this issue since 08:50 US/Pacific. Our engineering team will monitor closely for any recurrence while they continue to investigate the issue. We will provide an update by Monday, 2023-01-30 19:00 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Customers may see higher latency and failed requests for Cloud Firestore reads and writes. Workaround: None at this time.
30 Jan 2023	12:26 PST	Summary: europe-west2: Cloud Firestore Degraded Availability Description: Engineers have not observed any additional impact related to this issue since 08:50 US/Pacific. Our engineering team will monitor closely for any recurrence while they continue to investigate the issue. We will provide an update by Monday, 2023-01-30 14:30 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Customers may see higher latency and failed requests for Cloud Firestore reads and writes. Workaround: None at this time.
30 Jan 2023	11:30 PST	Summary: europe-west2: Cloud Firestore Degraded Availability Description: We are experiencing an issue with Cloud Firestore beginning at Monday, 2023-01-30 05:40 US/Pacific. Our engineering team continues to investigate the issue. We will provide an update by Monday, 2023-01-30 13:00 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Customers may see higher latency and failed requests for Cloud Firestore reads and writes. Workaround: None at this time.
30 Jan 2023	10:33 PST	Summary: europe-west2: Cloud Firestore Degraded Availability Description: We are experiencing an issue with Cloud Firestore beginning at Monday, 2023-01-30 05:40 US/Pacific. Our engineering team continues to investigate the issue. We will provide an update by Monday, 2023-01-30 11:45 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Customers may see higher latency and failed requests for Cloud Firestore reads and writes. Workaround: None at this time.
30 Jan 2023	09:46 PST	Summary: europe-west2: Cloud Firestore Degraded Availability Description: We are experiencing an issue with Cloud Firestore beginning at Monday, 2023-01-30 05:40 US/Pacific. Our engineering team continues to investigate the issue. We will provide an update by Monday, 2023-01-30 10:44 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Customers may see higher latency and failed requests for Cloud Firestore reads and writes. Workaround: None at this time.
30 Jan 2023	09:45 PST	Summary: europe-west2: Cloud Firestore Degraded Availability Description: We are experiencing an issue with Cloud Firestore beginning at Monday, 2023-01-30 05:40 US/Pacific. Our engineering team continues to investigate the issue. We will provide an update by Monday, 2023-01-30 10:44 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: None at this time. Workaround: None at this time.

All times are US/Pacific