Service Health
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Incident affecting Hybrid Connectivity, Google Cloud Networking
Cloud Router route priorities being wrong
Incident began at 2022-06-21 03:22 and ended at 2022-06-21 08:05 (all times are US/Pacific).
Previously affected location(s)
Taiwan (asia-east1)Hong Kong (asia-east2)Tokyo (asia-northeast1)Osaka (asia-northeast2)Seoul (asia-northeast3)Mumbai (asia-south1)Delhi (asia-south2)Singapore (asia-southeast1)Jakarta (asia-southeast2)Sydney (australia-southeast1)Melbourne (australia-southeast2)Warsaw (europe-central2)Finland (europe-north1)Belgium (europe-west1)London (europe-west2)Frankfurt (europe-west3)Netherlands (europe-west4)Zurich (europe-west6)Montréal (northamerica-northeast1)Toronto (northamerica-northeast2)São Paulo (southamerica-east1)Santiago (southamerica-west1)Iowa (us-central1)South Carolina (us-east1)Northern Virginia (us-east4)Oregon (us-west1)Los Angeles (us-west2)Salt Lake City (us-west3)Las Vegas (us-west4)
| Date | Time | Description | |
|---|---|---|---|
| | 21 Jun 2022 | 08:05 PDT | The issue with Hybrid Connectivity has been resolved for all affected users as of Tuesday, 2022-06-21 07:45 US/Pacific. We thank you for your patience while we worked on resolving the issue. |
| | 21 Jun 2022 | 06:48 PDT | Summary: Cloud Router route priorities being wrong Description: Mitigation work is currently underway by our engineering team. The mitigation is expected to complete by Tuesday, 2022-06-21 09:00 US/Pacific. We will provide more information by Tuesday, 2022-06-21 09:00 US/Pacific. Diagnosis: Route priorities between regions can differ between HA0 and HA1 attachments within GCP and thus traffic might flow in unexpected way Workaround: Adjust route priorities or shutdown secondary paths |
| | 21 Jun 2022 | 06:00 PDT | Summary: Cloud Router route priorities being wrong Description: Mitigation work is still underway by our engineering team. We will provide more information by Tuesday, 2022-06-21 07:00 US/Pacific. Diagnosis: Route priorities between regions can differ between HA0 and HA1 attachments within GCP and thus traffic might flow in unexpected way Workaround: Adjust route priorities or shutdown secondary paths |
| | 21 Jun 2022 | 05:21 PDT | Summary: Cloud Router route priorities being wrong Description: We are experiencing an issue with Hybrid Connectivity beginning at Friday, 2022-06-17 17:15 US/Pacific Our engineering team continues to investigate the issue. We will provide an update by Tuesday, 2022-06-21 06:00 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Route priorities between regions can differ between HA0 and HA1 attachments within GCP and thus traffic might flow in unexpected way Workaround: Adjust route priorities or shutdown secondary paths |
- All times are US/Pacific