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Incident affecting Google Cloud Console

Google Cloud Console project creation broken when enabling APIs for users without organization.

Incident began at 2018-11-19 15:58 and ended at 2018-11-19 23:02 (all times are US/Pacific).

Date Time Description
19 Nov 2018 23:02 PST

The issue with customers without an organization are unable to create projects through the Enablement API has been resolved for all affected users as of Monday, 2018-11-19 23:01 US/Pacific. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.

19 Nov 2018 20:00 PST

The issue with customers without an organization are unable to create projects through the Enablement API should be resolved for some users and we expect a full resolution in the near future. We will provide another status update by Monday, 2018-11-19 23:00 US/Pacific with current details.

19 Nov 2018 18:39 PST

Mitigation work is currently underway by our Engineering Team. No ETA is available at this point in time. We will provide another status update by Monday, 2018-11-19 20:00 US/Pacific with current details.

19 Nov 2018 17:37 PST

Mitigation work is currently underway by our Engineering Team. There is not ETA on when the issue will be fully resolved yet. We will provide another status update by Monday, 2018-11-19 18:30 US/Pacific with current details.

19 Nov 2018 16:25 PST

Our Engineering Team believes they have identified the root cause of the errors and is working to mitigate. As of now, this affects customers without an organization, trying to create projects through the Enablement API. Customers without an organization will still be able to create projects using Google Cloud Console and can enable APIs after creating the project successfully. As an additional workaround, affected customers may use gcloud or the Service Usage API.

We will provide more information by Monday, 2018-11-19 17:30 US/Pacific.

19 Nov 2018 15:59 PST

We've investigating an issue with Google Cloud Console Project Creation when enabling APIs. Customers without an organization may receive an error message: "You may not have permissions to create projects in this organization". You may try using gcloud or the Service Usage API as workaround. We will provide more information by Monday, 2018-11-19 16:40 US/Pacific.

19 Nov 2018 15:58 PST

Google Cloud Console project creation when enabling APIs broken