Service Health

A detailed incident report has been posted on the Google Cloud Status Dashboard: https://status.cloud.google.com/incident/cloud-networking/19009

Additional information on this service disruption has been published in the Google Cloud Blog: https://cloud.google.com/blog/topics/inside-google-cloud/an-update-on-sundays-service-disruption

A formal incident report is still forthcoming.

The network congestion issue in eastern USA, affecting Google Cloud, G Suite, and YouTube has been resolved for all affected users as of 4:00pm US/Pacific.

We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence. We will provide a detailed report of this incident once we have completed our internal investigation. This detailed report will contain information regarding SLA credits.

We continue to experience high levels of network congestion in the eastern USA, affecting multiple services in Google Cloud, G Suite and YouTube. Users may see slow performance or intermittent errors. Our engineering teams have completed the first phase of their mitigation work and are currently implementing the second phase, after which we expect to return to normal service. We will provide an update at 16:00 US/Pacific.

This issue is still ongoing

We are experiencing high levels of network congestion in the eastern USA, affecting multiple service in Google Cloud, GSuite and YouTube. Users may see slow performance or intermittent errors. We believe we have identified the root cause of the congestion and expect to a return to normal service shortly.

Issue is related to a larger network issue

We are investigating an issue with Google Compute Engine. We will provide more information by Sunday, 2019-06-02 12:45 US/Pacific.