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Google Cloud Storage Incident #16035

Elevated Cloud Storage error rate and latency

Incident began at 2016-12-11 08:00 and ended at 2016-12-11 09:40 (all times are US/Pacific).

Date Time Description
Dec 11, 2016 11:30

The issue with Google Cloud Storage seeing increased errors and latency should have been resolved for all affected users as of 09:40 US/Pacific. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to prevent or minimize future recurrence.

The issue with Google Cloud Storage seeing increased errors and latency should have been resolved for all affected users as of 09:40 US/Pacific. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to prevent or minimize future recurrence.

Dec 11, 2016 10:30

We are continuing to experience an issue with Google Cloud Storage. Errors and latency have decreased, but are not yet at pre-incident levels. We are continuing to investigate mitigation strategies and identify root cause. Impact is limited to the US region.

For everyone who is affected, we apologize for any inconvenience you may be experiencing. We will provide an update by 12:00 US/Pacific with current details.

We are continuing to experience an issue with Google Cloud Storage. Errors and latency have decreased, but are not yet at pre-incident levels. We are continuing to investigate mitigation strategies and identify root cause. Impact is limited to the US region.

For everyone who is affected, we apologize for any inconvenience you may be experiencing. We will provide an update by 12:00 US/Pacific with current details.

Dec 11, 2016 09:27

We are investigating an issue with Google Cloud Storage serving increased errors and at a higher latency. We will provide more information by 10:30 US/Pacific.

We are investigating an issue with Google Cloud Storage serving increased errors and at a higher latency. We will provide more information by 10:30 US/Pacific.