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Operations Incident #19006

We investigating an Global issue with log ingestion delays on Stackdriver Logging.

Incident began at 2019-09-09 17:53 and ended at 2019-09-10 00:30 (all times are US/Pacific).

Date Time Description
Sep 10, 2019 00:30

The issue with Stackdriver Logging ingestion has been resolved for all affected users as of Tuesday, 2019-09-10 00:07 US/Pacific. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.

The issue with Stackdriver Logging ingestion has been resolved for all affected users as of Tuesday, 2019-09-10 00:07 US/Pacific. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.

Sep 09, 2019 21:54

Description: The issue is mitigated. At the moment we processing the backlog. The expected time to completion is around 7 hours. We will provide more information by Tuesday, 2019-09-10 06:00 US/Pacific.

Description: The issue is mitigated. At the moment we processing the backlog. The expected time to completion is around 7 hours. We will provide more information by Tuesday, 2019-09-10 06:00 US/Pacific.

Sep 09, 2019 21:41

Description: The issue is mitigated. At the moment we begin processing the backlog. The age of the oldest messages in the backlog in about 5 hours. We will provide more information by Monday, 2019-09-09 23:00 US/Pacific.

Description: The issue is mitigated. At the moment we begin processing the backlog. The age of the oldest messages in the backlog in about 5 hours. We will provide more information by Monday, 2019-09-09 23:00 US/Pacific.

Sep 09, 2019 21:15

Description: The original mitigation does not take expected effect. The Engineering Team working on another mitigation. We will provide more information by Monday, 2019-09-09 22:30 US/Pacific.

Description: The original mitigation does not take expected effect. The Engineering Team working on another mitigation. We will provide more information by Monday, 2019-09-09 22:30 US/Pacific.

Sep 09, 2019 20:17

Description: Engineering Team make a progress on investigation. At the moment we trying to apply suggested mitigation and waiting on confirmation of whether it is working as expected or not. We will provide more information by Monday, 2019-09-09 21:30 US/Pacific.

Description: Engineering Team make a progress on investigation. At the moment we trying to apply suggested mitigation and waiting on confirmation of whether it is working as expected or not. We will provide more information by Monday, 2019-09-09 21:30 US/Pacific.

Sep 09, 2019 19:17

Description: We continue investigating the causes of log ingestion delays in Stackdriver Logging. As of now, some logs can be found delayed for up to 3.5 hours. We will provide more information by Monday, 2019-09-09 20:30 US/Pacific.

Description: We continue investigating the causes of log ingestion delays in Stackdriver Logging. As of now, some logs can be found delayed for up to 3.5 hours. We will provide more information by Monday, 2019-09-09 20:30 US/Pacific.

Sep 09, 2019 18:17

Description: We investigating log ingestion delays in Stackdriver Logging. As of now logs can be delayed for up to 3 hours. We will provide more information by Monday, 2019-09-09 19:30 US/Pacific.

Description: We investigating log ingestion delays in Stackdriver Logging. As of now logs can be delayed for up to 3 hours. We will provide more information by Monday, 2019-09-09 19:30 US/Pacific.