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Google Cloud Networking Incident #18002
We have resolved an issue with Google Cloud Networking.
Incident began at 2018-01-09 12:38 and ended at 2018-01-09 13:47 (all times are US/Pacific).
| Date | Time | Description | |
|---|---|---|---|
| Jan 09, 2018 | 13:47 | The issue with packet loss from North and South America regions to Asia regions has been resolved for all affected users as of 1:45 US/Pacific. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence. |
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The issue with packet loss from North and South America regions to Asia regions has been resolved for all affected users as of 1:45 US/Pacific. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence. |
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| Jan 09, 2018 | 13:17 | Our Engineering Team believes they have identified the root cause of the packet loss and is working to mitigate. |
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Our Engineering Team believes they have identified the root cause of the packet loss and is working to mitigate. |
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| Jan 09, 2018 | 12:55 | We are experiencing an issue with packet loss from Google North and South America regions to Asia regions beginning at 12:30 US/Pacific. Current data indicates that approximately 40% of packets are affected by this issue. For everyone who is affected, we apologize for the disruption. We will provide an update by 1:30 US/Pacific with current details. |
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We are experiencing an issue with packet loss from Google North and South America regions to Asia regions beginning at 12:30 US/Pacific. Current data indicates that approximately 40% of packets are affected by this issue. For everyone who is affected, we apologize for the disruption. We will provide an update by 1:30 US/Pacific with current details. |
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| Jan 09, 2018 | 12:38 | We are investigating an issue with Google Cloud Networking. We will provide more information by 13:15 US/Pacific. |
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We are investigating an issue with Google Cloud Networking. We will provide more information by 13:15 US/Pacific. |
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